AI agents that actually know your business
We build bespoke AI agents trained on your data, plugged into your tools, and accountable to your team. Not a generic chatbot — an operator that handles real work inside your business.
Real agents. Real industries. Real deployments.
A snapshot of the AI agents already live in production — each shaped for a specific industry and plugged into real business systems.
Beyond chat — agents that do the work
Conversational interface over your products, policies, SOPs and historical tickets.
Create tickets, update CRM records, place orders, send emails — under controlled permissions.
Score, segment and hand off enquiries to the right team with full conversation context.
Long PDFs, meeting transcripts and email threads turned into structured summaries and next steps.
Triage shared inboxes, draft replies and surface what needs a human.
Escalate with a clean summary, context and recommended next action — never a cold transfer.
The agents we most often build
Qualifies leads, answers product questions, books calls and hands off to humans with full context.
Resolves tier-1 tickets, looks up orders, refunds and accounts — escalates cleanly when needed.
Trained on your SOPs, docs and intranet so your team stops asking the same questions five times.
Recommends the right SKU based on customer input, inventory and historical conversions.
Helps ops, finance and HR teams query systems, generate reports and complete repetitive tasks.
Sorts, tags and drafts replies in shared inboxes — keeps humans in the loop on anything sensitive.
From your documents to a working teammate
We ingest your SOPs, product data, knowledge base, ticket history and meeting transcripts. Content is chunked, embedded and made retrievable so the agent answers with your sources — not the open internet. We continually evaluate against real prompts before and after each release.
Plugged into the systems you already run
Agents are only useful when they can read and act on real business data. We connect them to the platforms your team uses every day.
Agents shaped to how your sector works
Kiosk assistant that recommends products, checks live inventory and books pharmacist consultations.
Guest concierge agent answering booking, on-park and check-in questions across web, app and kiosk.
Lead-qualification agent triaging enquiries, booking viewings and updating the CRM automatically.
Internal knowledge assistant trained on engagement docs, SOPs and previous deliverables.
Built to be trusted in real business operations
Agents only see the data the calling user is allowed to see — enforced at the data layer, not the prompt.
Sensitive actions (refunds, sends, writes) require a human click — configured per workflow.
Every conversation, retrieval and tool call is logged, attributable and reviewable.
Topic, tone and safety guardrails plus offline evaluation runs before anything ships to production.
Start your ai agents project
Tell us a bit about what you're trying to do. We'll come back with a short, honest assessment and next steps — usually within one working day.
- No sales pressure — we scope before we sell.
- NDA on request.
- Replies to info@digitalcoretechnology.com.